Frequently Asked
Questions

Standard shipping takes 3–7 business days. Expedited (2-day) and overnight options are available at checkout. Most in-stock orders ship within 24–48 hours of purchase. You'll receive a tracking number by email as soon as your order ships.

Yes! We offer free standard shipping on all orders over $75. Orders under $75 ship for a flat rate of $7.99. Expedited shipping is always available for an additional fee.

Yes — we ship to all 50 U.S. states including Alaska and Hawaii. We do not currently ship internationally, but we're working on it!

Orders can be modified or cancelled within 1 hour of placement. After that, the order enters our fulfillment process and cannot be changed. Contact us immediately if you need to make changes.

Once your order ships, you'll receive a confirmation email with a tracking number. You can also visit our Order Tracking page and enter your order number and email address to get the latest status.

We offer 30-day hassle-free returns on unused items in original packaging. If you're not satisfied for any reason, contact us to initiate a return. We'll email you a prepaid return shipping label.

Submit a return for the original item and place a new order for the correct size. This is the fastest way to get the right size — we'll process your refund within 3–5 business days of receiving the return. See our full Returns & Exchanges guide.

We're sorry to hear that! Please contact us within 7 days of delivery with photos of the damage. We'll ship a replacement at no cost — no return required for damaged items.

Sale items are eligible for store credit only, not cash refunds. Items marked "Final Sale" are not returnable. All other return conditions apply normally.

Absolutely. We source exclusively from authorized distributors and brand partners. Every product carries the full manufacturer's warranty and is guaranteed authentic. We do not sell grey-market, refurbished, or counterfeit gear.

Yes. Because we source from authorized distributors, all manufacturer warranties remain fully intact. Warranty terms vary by brand — check the product page or the documentation included in the box.

Visit our Size Guides page for detailed sizing charts covering bats, gloves, helmets, cleats, and catcher's gear. When in doubt, ask us — we're happy to help you find the perfect fit.

We accept Visa, Mastercard, American Express, PayPal, and Apple Pay. All transactions are processed over SSL-encrypted connections for your security.

Your card is charged at the time of order placement, not at shipment. If your order is cancelled or out of stock, we issue a full refund within 3–5 business days.

Yes! We offer wholesale pricing for team orders of 6+ items. Contact us with your roster size and the items you need — we'll put together a custom quote.